Privacy Policy

Last updated: 13 November 2026.

Who we are

Gatteo Creative Studio is a trading name of Gourmet Cakes and Bakes Limited (company number 17259321), registered in England and Wales. We are the data controller for the personal information described here. Contact us at gatteo.creativestudio@gmail.com.

What we collect

Details you send in our enquiry, trade and order forms: your name, email, phone number, delivery address, party details and any photos you upload.
Order and payment records when you buy from us. Card payments are handled by our payment provider; we never see your full card details.
If you accept analytics cookies: how you use our website, through Google Analytics.

How we use it

To reply to your enquiry, design your proof and quote you (taking steps before a contract).
To make, deliver and support your order (to perform our contract with you).
To reply to trade enquiries (our legitimate interest in running our business).
To keep accounting records (a legal obligation).
To understand how our website is used, only if you agree to analytics cookies (consent).

Who we share it with

Our website host, which receives and stores form submissions for us.
Royal Mail, for your name and delivery address when we post an order.
Our payment provider, when you pay by payment link.
Google, for analytics, only if you accept analytics cookies.

We never sell your information.

How long we keep it

Enquiries that don't become orders are deleted after 12 months. Order records are kept for 6 years for tax purposes.

Cookies and storage

Your basket is saved in your own browser so it's still there when you come back. This is needed for the basket to work. Google Analytics cookies are only set if you choose "Accept analytics", and you can change your choice at any time using "Cookie settings" at the bottom of every page.

Your rights

You can ask to see, correct or delete your information, ask us to stop or limit using it, or ask for a copy to take elsewhere. Email gatteo.creativestudio@gmail.com. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.